Customer Stories

Earned Trust in Performance, Dependability and Results

Trust is an important factor when selecting the right solution provider. Companies and government agencies around the globe depend on OpenText BPS to deliver long-term value and drive bottom-line performance. And we take that trust very seriously.

OpenText BPS partners with our customers to ensure success from the start - creating signature experiences and delivering real results. Whether seeking increased productivity, improved efficiency, better customer service, reduced costs - or all of the above - OpenText's Process and Case Management solutions have helped our customers:

  • Achieve their goals
  • Cut their deployment time by as much as 50%
  • Achieve nearly 40% more productivity

See why!

Featured Customers

AmerisourceBergen

From product to patient… AmerisourceBergen provides drug distribution and related services to reduce costs and improve patient outcomes for both.

 

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HSBC

From financial crisis to transformative change… HSBC is driving over $750 million in topline growth and an equal amount in cost savings with $1.5 billion dollar transformation initiative.

 

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HP Consulting & Integration

From change request to rapid release… HP transformed 1,500 disparate global customer service processes to 100 universal ones they could rapidly update to “change the world in a weekend.”

 

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Lufthansa Miles & More

Lufthansa manages its Miles and More program processes to efficiently serve 11 million members worldwide.

 

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Channel 4

From idea to screen… Channel 4 Producer's Portal now successfully manages 20,000 proposals for new programming each year from more than 5,000 production companies all over the world.

 

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U.S. Department of Justice - Office of Federal Detention Trustee

From court room to detention center… The United States Department of Justice avoided $31m in detention costs.

 

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Asia United Bank

From faster loans to more time with clients... Asia United Bank reduced loan application processing time by 50-70% in 3 months by reducing manual steps and paper in the process, consolidated and streamlined operations.

 

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Intuit Inc.

From first call to resolution… Intuit reduced cycle times to meet anticipated 10X volume growth of incoming disputes.

 

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County of Los Angeles- ISAB

From crime to punishment... LA County reduced time to process DNA samples from 1200 criminal arrests each day across 40 agencies.

 

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